Last Updated: 04-02-2026
Welcome to Hoofhaus. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
By using this website, you agree to:
- Provide accurate information
- Use the site lawfully
- Not misuse or attempt to harm the website or services
We reserve the right to refuse service to anyone for violations of these terms.
2. Products & Orders
- All products are subject to availability
- We reserve the right to modify or discontinue items without notice
- Prices may change at any time
- Orders are confirmed only after successful payment
3. Custom Orders
As Hoofhaus offers custom prints and personalised products:
- Designs approved by customers cannot be changed after production
- Custom or personalized items are non-returnable and non-refundable, except for defects or errors from our side
4. Payments
All payments must be completed through our secure payment gateways.
We do not store your card or banking details.
5. Shipping & Delivery
- Delivery times are estimates and may vary
- Hoofhaus is not responsible for delays caused by courier services or unforeseen circumstances
- Customers must provide accurate shipping details
6. Returns & Refunds
- Returns are accepted only for damaged, defective, or incorrect products
- Claims must be reported within [3–5] days of delivery
- Items must be unused and in original condition
7. Intellectual Property
All website content, designs, logos, graphics, and text are the property of Hoofhaus.
You may not copy, reproduce, or use them without permission.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
9. Limitation of Liability
Hoofhaus shall not be liable for any indirect or incidental damages arising from the use of our products or website.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.
11. Contact Us
For any questions, contact:
📧 Email: support@hoofhaus.store
📍 Hoofhaus